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COVID 19 (CORONAVIRUS) - Changes to our Services

Vulnerable people who are self isolating and who don’t have any family or friends locally, can now register for help via the Derbyshire Community Response Unit – they will then refer in to local services. Register online at www.derbyshire. or by telephoning 01629 535091 (Monday to Friday 9am to 5pm, Saturday 9am to 1pm).

Anyone who has a health condition that puts them in the high risk group can register for priority help if they don’t have anyone to support them. You should have had a letter telling you how to do this – if you haven’t but think you may be eligible, find out more at or call the government helpline on 0800 0288327.

For any other enquiries please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. 

Derbyshire Home from Hospital Support ServiceHome from Hospital logo - for web small

The Derbyshire Home from Hospital Service provides practical support for vulnerable people leaving hospital, or those living at home but at risk of being admitted.

Who can use the service?

Anyone who lives in Derbyshire (outside Derby City) or is registered with a GP in Derbyshire and has limited support from family or friends.

What sort of help does the service offer?

  • Undertaking simple shopping
  • Making sure the home environment is warm and comfortable
  • Arranging for key safes to be fitted and community alarm or telecare systems to be provided if needed
  • Supporting people to pay bills and make appointments
  • Collecting medication prescriptions
  • Helping people to find out about and access community activities to keep them connected to their communities
  • Helping people to understand care options and plan what they need for the future
  • Signposting people to other statutory, voluntary sector and community organisations as appropriate.

Who can make referrals?

Anyone can make a referral including self-referrals.

How to make a referral:

Please call 01283 817417 Monday to Friday, 8.30am - 4.30pm (an answerphone is available outside these hours) or CLICK HERE to download a referral form and email it to This email address is being protected from spambots. You need JavaScript enabled to view it..


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